CidiSAC is a platform for customer service (customers or citizens in general), with the ability to manage needs of type: informational or transactional.
Why CidiSAC?
Reduction of errors and improvement of the Institution's image.
Availability 24 hours a day, 7 days a week.
Ability to deliver homogeneous and validated information to users, according to their requirements and the parameters established by the creators.
Ability to capture and transfer user information.
Improvement of the work process of SAC managers.
SAC operation metrics dashboard.
Data exportable via CSV/pdf.
Features in detail
Search of information registered by SAC managers.
Generation and consultation of transactional requests.
Optimized interface for cellular/mobile phones.
Optimized interface for desktop computer.
Information management.
Transactional requests management.
User management.
Email/SMS messaging management.
Access to the platform without the obligation of user creation.